Retail email guru Chad White has joined Seattle-based Smith-Harmon, Inc. as research director. White, who had been director of retail insights and editor-at-large at the Email Experience Council
â€" which was recently merged into the email marketing arm of the Direct Marketing Association, will produce research on retail email marketing practices, and will perform industry outreach to
support Smith-Harmon’s clients, including Alaska Airlines to Williams-Sonoma.
All of White’s upcoming research reports, including a recap of “Cyber Monday†activity
later this week, will be available for download in the Research Library, along with research from other Smith-Harmon team members. http://smith-harmon.com/blog/
