Many marketers in the audience were "freaked out" when the students from Ball State essentially said that email is no longer their main source of online communication; instead they've turned to Facebook and other social networks.
But the students then said that reluctantly they know they'd have to use email in order to search for a job -- since the older people who do the hiring weren't exactly using the "poke" function on Facebook or maybe even knew what it was.
And that brought “a collective sigh of relief in the room,†McDonald said.