The panel included the principals of Seattle-based email marketing agency, Smith-Harmon, and Jessica Morris, email marketing manager at Pottery Barn Brands and Williams-Sonoma.
Awards were handed out in five categories. As a humorous alternative, each category had a celebrity nominated in addition to two retailers. Of course, many celebrities are quasi-retailers these days.
Categories, Nominees and Winners follow:
ACQUISITION (includes preference centers, email sign-up marketing)
Nominees:
Tommy Bahama
Anthopologie
Brad Pitt
Winner: Tommy Bahama
CONVERSION (includes welcome series and shopping cart abandon functionality)
Nominees:
REI
Amazon
Angelina Jolie
Winner: REI
GROWTH (includes newsletters and enhanced transactional messaging)
Nominees:
Verizon
Pottery Barn Kids
Johnny Depp
Winner: Verizon
RETENTION (includes loyalty and surveys)
Nominees:
Sephora
Macy's
Reese Witherspoon
Winner: Sephora
REACTIVATION (what to do when a customer is no longer interested in the emails and how to win them back)
Nominees:
Williams-Sonoma
American Eagle
Will Smith
The winner here was interesting: Will Smith.