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by Laurie Sullivan, Staff Writer
This holiday season, customer satisfaction scores plummeted compared with last years' for retail chain and ecommerce Web sites, per a study released Monday. Amazon now shares the top spot with … Read the whole story
by Laurie Sullivan
Pinterest on New Year's Day plans to begin selling ads on the site to brands at a cost per thousand in an effort to … Read the whole story
by Aaron Baar
According to Web content and customer experience management provider Kentico Software, 31% of Web users intend to make New Year's resolutions. Of them, a … Read the whole story
by Steve McClellan
That's according to a new trend report from Havas Sports & Entertainment, which documents the rise of the immersive experience, "story-living," biometric marketing and … Read the whole story
by Erik Sass
Gatorade secured a spot in the top 10, as it celebrates its 50-year history reliving 50 memorable moments in sports history. Gatorade's commemorative video … Read the whole story
by Wayne Friedman
Although Sony's "The Interview" has pulled a record $15 million on its unusual opening day online release, high production and marketing costs make it … Read the whole story
COMMENTARY
by Chad White
Going into the new year, instead of focusing on the new, let's focus on the easy. Here are my picks for low-effort/high-return initiatives for … Read the whole story
COMMENTARY
by Steve Smith, Staff Writer
The Christmas Eve data dump from the National Security Agency reports on over a decade of incidents involving misuse of surveillance data within the … Read the whole story
COMMENTARY
by Steve Smith, Staff Writer
In its latest report on mobility, longtime analyst Julie Ask couldn't be plainer. Mistaking mobile for just another new channel not only misses the … Read the whole story
COMMENTARY
by Adam Buckman, Featured Columnist
For the new year to be truly "new," let's see if we can shed some of the ideas and trends in TV in 2015 … Read the whole story
COMMENTARY
by Chuck Martin, Staff Writer
Amazon had a big mobile holiday shopping season. Releasing a detailed tally of post-holiday shopping stats, Amazon said the majority, as in nearly 60% … Read the whole story