Google has added more types of ride options and the ability to access "actionable" information from ride services. Users will see the map along … Read the whole story

Chatbots powered by artificial intelligence, natural language processing, and machine learning are 2016's gift to marketers looking to enhance customer experience in a personalized … Read the whole story

Google bridges its virtual assistant Home with a downloadable smartphone app that can help marketers in optimizing for voice search. Some believe the next … Read the whole story

As technology becomes more human, it's going to go off course occasionally just like real people. It's crucial for us to be truthful and … Read the whole story

Multichannel campaigns can become complex and challenging, but research released Friday by the Interactive Advertising Bureau shows that consumers viewing a constant message across … Read the whole story

"A hands-off approach to network oversight is more than a shift in direction, it is a decision to remove rights and move backward," outgoing … Read the whole story

Technology is starting to transform marketing, starting with how enterprises talk to consumers. We have websites, ecommerce, email and mobile apps. It's so much … Read the whole story

"The growing piece of the sector is going to be the emerging categories, products that are new and have new applications. They're going to … Read the whole story