Tag results for "customer relations"
- Dear Brands - To Make Loyalty Stick, First Make It Convenient Who wants to put cards in a wallet and assign offers ...
- UK Companies Fail To Rise Above 'OK' Customer ServiceNo company in the UK, France or Germany delivers an excellent custom ...
- Pinterest Helping Brands Engage With Customers BetterPinterest has worked with brands including TopShop, as it deepens its relationsh ...
- Royal Mail Signs Up Havas Helia And Publicis ChemistryRoyal Mail has appointed Havas Helia to handle customer engagement and Public ...
- Tesco And Morrisons Advertising Less To Focus On Customer ExperienceTesco and Morrisons are distancing themselves from more big TV ad campaign ...
- Brands Tasking Marketers With Customer Experience RoleBrands are increasingly including customer experience in CMOs' remit as the 24 ...
- Marketing Poised To Take On Customer Experience RoleThere's a whole new exciting role for marketers to make their o ...
- BA Poaches Avis Marketer For Customer Experience Director RoleBA has appointed Avis marketer Troy Warfield as its new director ...
- Morrisons Boss Says Improving Customer Experience More Important Than AdvertisingMorrisons will continue to focus on improving the in-store shopping experience rath ...
- Lush Takes Top Spot For Customer ExperienceCosmetics brand Lush has replaced First Direct as the best brand f ...
- Customer Experience Is The New Mobile Marketing -- Just Ask AppleThe upcoming release of iOS 9 highlights the supremacy of customer servi ...
- Retailers' Top Department for IoT Benefit: 55% Say Customer ServiceMany retailers see the promise of the Internet of Things as learni ...
- Amazon, Walmart, And Wingtip: Size (And Loyalty) Does MatterA few weeks back, Amazon announced earnings, and quietly surpassed Walmart ...
- Carphone Warehouse Customers Vent Fury Over Cyber Breach Announcement DelaysAngry Carphone Warehouse customers have vented their frustration after it was reveal ...
- Brands On Alert As Massive Fines Set To Dwarf Reputation Damage After Hack Attacks Hacking events are serious -- but the huge names still very mu ...
- Salesforce Marketing Cloud, Mailchimp Tops In Overall SatisfactionSoftware review site G2 Crowd published their summer 2015 rankings of t ...
- Should Brands Invest In Digital Advertising Or Digital Tech?Both Starbucks and Domino's have highlighted the benefits of investing in digit ...
- Will John Lewis Spell The End For Free Click And Collect?John Lewis made a "brave decision" to start charging for click-and-collect purchas ...
- Fed Up With Feedback Requests?Sorry, Google. I realize this is my last chance to tell y ...
- CMOs Struggle To Analyse Data EffectivelyWhile the majority of CMOs recognise the importance of using data ...
- Companies Still Lacking In Customer ServiceAccording to a survey of more than 1,000 consumers by Mattersight Corp ...
- You Don't Have To Be Big To Be BadYou have probably never heard of Tele-Media Corporation and its affiliates, whi ...
- Social Media Customer Service Less Than SpectacularA growing number of consumers are turning to social media to resol ...
- McDonald's Aiming To Build Amazon-Style Digital Customer ProfilesMcDonald's is getting closer to building consumer profiles that match the dep ...
- Three Launches #MakeItRight Muppet Musical AdvertThree is promising to address people's gripes about mobile networks as pa ...
- Want To Make CEO? Start Measuring Like OneIn the digital economy where marketing teams sit at the confluence ...
- Facebook Trials Messenger For Customer Service, Sees 'Opportunities' For WhatsAppBrands could be able to connect with consumers via WhatsApp, according ...
- Google Tells Brands They Are Not Ready For MobileMost marketers still haven't grasped the importance of mobile, although devices outnumb ...
- IoT Poses Challenge Of Keeping 'Affinity' With Customers As connected devices and the Internet of Things (IoT) continue to ma ...
- Post Office Tests Customer Experience Through BiometricsThe Post Office has been quietly recruiting customers passing through its transform ...
