Eight email rules that were made to be broken. There's only one problem: Will consumers respond anyway?

Small businesses are spending more on email. But they still face daunting challenges, from lack of time to competitive pressure on price.

Built on improved technology, the new spam threatens consumers and companies alike. Thanks to improved technology, these schemes are now more insidious.

How do you get people to open your prospecting emails? Here are some creative techniques.

U.S. companies have to adjust when they market overseas. Case in point: the changes contained in the EU's General Data Protection Regulation.

How to avoid email newsletter glut: Offer value and community.

Some firms have not yet learned the gentle art of re-engagement. But many have. Here's a round-up of who's using email to drive loyalty and ROI.

Marketers sometimes panic over the wrong things. Many were alarmed when Gmail announced an email classification scheme in 2013, fearing it would kill the medium. But that hasn't happened. On the contrary, consumers seem to be largely ignoring it, judging by a new report from Return Path.

Email marketers have been accused of many things, from fraud to spam -- but one bad rap they may not deserve is the destruction of the environment.