I feel the ground shifting under my feet. And I'm not the only one. John Battelle voiced his perception of shift in a post this
weekend:
Search, and Google in particular, was the first true language of the Web. But I've often called it a toddler's language - intentional, but not fully voiced. This past
few weeks folks are noticing an important trend - the share of traffic referred to their
sites is shifting. Facebook (and for some, like this site, Twitter) is becoming a primary source of traffic.
Why? Well, two big reasons. One, Facebook has metastasized to a size
that rivals Google. And two, Facebook Connect has come into its own. People are sharing what they are reading, where they are going, and what they are doing, and the amplification of all that social
intention is spreading across the web.
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Talking the Talk
I find Battelle's analogy of language particularly apt here. I'm a big Steven Pinker fan and
am fascinated by the way we process language. It maps well to our use of search.
There are two bursts of language development that correspond to the two biggest periods of brain
development. The first, during the first few years of our lives, are when we assimilate the rudimentary rules of our mother tongue. We move from single words to small sentences. We use our new channel
of expression to begin to connect with our physical environment, telling others our basic needs (hunger, diaper changes) and asking why things are. At the earliest stages, we explore through
language.
The next is during adolescence. Now, we use language to connect with others. We fine-tune empathy, create relationships and probe the fit and fiber of those relationships through
words. We mirror others' emotions in our own minds, and language is an essential part of that process.
As Battelle says, our use of Google equates to our first explorations of our
online world. Our queries are quick and primitive stabs in the dark, hoping to find something of interest. But now, we're become online adolescents. We're connecting and conversing, and in
that, there is a new and indexable Web or words that becomes very interesting.
Humans being Human
Online becomes fundamentally important when we use it to do
the things that come naturally for us. Seeking information is natural, and search gave us a new and more effective way to do it. Connecting with others is natural, and Facebook and Twitter give us a
new way to do that as well. This isn't about technology. This is about being human. Technology should be transparent in the process.
But when those fundamental activities leave
lingering digital footprints that are quickly converging, there is something staggering in the implications. The ability to create feedback loops between patterns that emerge in the complexity of
online, and then use that ability to navigate and connect to places and people, foretells the future of the Web. Twitter and Facebook are not replacements for Google. They are social signals that
potentially increase the effectiveness of our online language exponentially. To quote Battelle again:
The conversation is evolving, from short bursts of declared intent inside a
query bar, to ongoing, ambient declaration of social actions.
Consider the implications: Google's mission to index and organize all the world's information; the increasing use
of personalization to uncover your conscious and subconscious intent; and, the ability to tap into the very vibrations of a vast social network. It will take time to bring it together, but when it
does, it will change everything.