Gen Y has higher expectations of the products that it uses and consumes, demanding that brands not only perform to perfection but help make the world a better place at the same time. The rising
popularity of cause-based marketing reflects a fundamental shift in the way that Gen Y is changing consumerism.
While most marketers reflexively reach to the "environment" when they outline
their cause-based marketing efforts, a study conducted by SurveyU in May shows that the environment is merely the 10th most-important cause in the minds of current college students.
What ranks at
the top of the list? Education is considered very important by 81%, followed by child endangerment/abuse prevention at 68%. The fact that education leads the list shows how concerned students are
about protecting and furthering their academic careers. Rape prevention (65%), civil/human rights (65%) and cancer (62%) round out the top five, with drunk driving prevention (61%), genocide (59%),
domestic violence (57%), AIDS (57%) and environment/conservation (54%) completing the list of the causes that college students find important.
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As the economy has collapsed over the past nine
months, global causes have been replaced by local causes. Of the top 10 social causes, only one (genocide) has an obvious international context.
College students expect you and your brand to
support their favorite causes as well. Slightly more than 2 out of 5 (41%) think that brands "definitely should" support causes, while nearly another 2 out of 5 (39%) think that your brand "probably
should" support a social cause of one form or another. Put another way, only 1 out of 5 college students doesn't think that your brand should do something socially meaningful.
Cause marketing is
a cluttered field, with a multitude of brands trying to associate themselves with "doing good." The first step is to align yourself with a cause that is relevant to your product. Students have
strong opinions about what is appropriate for your brand based on your industry -- cleaning product manufacturers, transportation providers and public utilities are expected to support environmental
causes, pharmaceutical companies are expected to support health and well-being initiatives and apparel companies are expected to support human rights. Align your product with something relevant, and
you'll communicate clarity of purpose.
How do you announce your involvement? Get in their face. Television ads are cited by 60% as the means by which they became aware of brand-sponsored cause
initiatives, followed by packaging (58%) and in-store ads (57%).
Is it worthwhile for your brand to adopt a cause and spend hard-earned dollars on telling the world that you care? The
product(RED) campaign is a great example of the power of cause-based marketing, with 75% of collegians aware of the campaign and 39% having purchased a product(RED) item.
In an isolated context,
more than half of students (53%) have purchased a product because it was associated with a cause. When faced with multiple options, two-thirds (67%) will select one brand over another for the simple
fact that it was related to a social cause.
While supporting a social cause may help indeed generate incremental sales, consider it an important defensive maneuver. Taking the most relevant hill
on the cause-marketing field (before your competitors do) will pay dividends among the largest generation in American history.
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