For the first time, analysis demonstrates that seeing ads alone causes sales, according to the report. By measuring how quickly people convert after seeing ads, a dramatic pattern emerges. Users who more recently saw an ad have a higher propensity to convert, indicating a causal relationship between the view and the conversion, even when there is no click.
Engage says marketers should concentrate on attracting loyal customers, not just one-time buyers. Of all customers acquired from ads, 75% only converted once. Of those remaining 25% acquired from ads, those customers resulted in nearly 50% of all conversions.
Also, Engage found that the number of sites seeking advertising increased 35% in the third quarter; average rate card CPM is $33.64, down about 1% during the quarter and signaling continued leveling off of rates.
"This study shows there is measurable and concrete value to an impression without a click," said David Zinman, Senior Vice President, Engage. "That means marketers need to pay attention to the 99% of people that don't click. We think that this realization raises the value of the Internet as an advertising medium."