August represents prime time in the back to school shopping season, and retailers are more than a little nervous about what this year will bring. While we're actively researching back to school
shopping across multiple categories this month, there is no category more hotly contested than the battle to see which laptop students will show up with on campus.
Two years ago, we looked at the
numbers and declared that while Dell was currently more popular, Apple had greater momentum when it came to future purchase intent and would be the leading laptop among college students by the summer
of 2008.
At the time (October 2007) Dell led the pack with 33% ownership while Apple followed at 23%. Despite this gap in current ownership, Apple appeared to be gaining ground on Dell, with
44% of students saying that their next computer would be an Apple (compared to an underwhelming 21% for Dell). Given that a laptop lasts a few years, it seemed a sure thing that Apple would take the
lead.
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Imagine our surprise, as we measured last month, that Dell still leads the pack with 31%, followed by Apple, which remains parked at 23% of current ownership. Once again, Apple would appear
to be poised to overtake Dell, with 37% of students saying that their next computer will be an Apple (compared to an anemic 15% for Dell).
Understanding the apparent disconnect between current
use and future intent among college students requires a better understanding of who's doing the buying, when and why.
Laptops are largely paid for by Mom and Dad just before a college student's
freshman year and, faced with significant costs across multiple categories, they are motivated to keep the purchase of a laptop as cheap as possible.
Only one-third of collegians report paying
for their laptop using only their own money; the other two-thirds get help with a portion of the price tag (10%) or have it purchased for them entirely (56%). While deciding what to buy is more often
within the student's control, more than a third (36%) is being influenced by the advice of others.
If we look at high school students, we see a dramatically different picture, showing us how all
the purchase intent in the world can't break a PC-centric parental influence. Dell is the laptop brand most often used by high school students at 30% current ownership while Apple trails dramatically
at 4% current ownership. Future intent is nearly at parity, with 22% intending to buy an Apple and 20% intending to buy a Dell.
Merely one out of eight (13%) of high school students paid for
his/her own PC and merely one-third (33%) made the decision as to what they would purchase. For high school students, this is a decision that is thrust upon them. They might wish that their parents
would buy them an Apple, but it's not happening.
For those of us that spend our time studying youth, it's really hard to find many flaws in Apple's marketing approach. While Apple's mass
marketing efforts are focused on the iPod and iPhone, the halo effect is undeniable and once a student buys an iPod or iPhone they are much more likely to want to buy an Apple laptop as well.
Understanding this phenomenon as well as anyone, Apple has directly tied the popularity of the iPod to the MacBook via a Back to School campaigns that dates back to 2005. Meanwhile, Microsoft has
managed to (finally) find the button -- price -- that makes Apple squirm with the "Laptop Hunters" campaign.
Until Apple can unwind the cost argument, it will continue to struggle to escape the
gravitational pull that parents have on the laptop that students wind up using.