Commentary

Ad Retargeting Lifts High But Reaches Short

According to a new study by comScore, conducted with ValueClick Media, retargeting, among six different placement strategies, generated the highest lift in trademark search behavior at 1,046%. Despite this considerable lift, the impact of retargeting is limited by its low relative reach, notes the report.

 The study analyzed 103 campaigns from 39 different advertisers covering 7 industries, examining the lift in brand website visitation and trademark search queries across six different media placement strategies:

  • Audience Targeting - Ads served based on online behavioral data, such as a past interest or interaction with a related product
  • Contextual Targeting - Ads served to related page-level content
  • Efficiency Pricing - Cost-per-click engagement with creative
  • Premium Pricing - High visibility placements on premium publishers
  • Retargeting - Served to users that have previously visited an advertiser's site
  • Run-of-Network (RON) - Ads which appear anywhere in the network, often optimized by conversion

Among the six different placement strategies, Retargeting generated the highest lift in trademark search behavior at 1,046%. On the other end of the lift spectrum, efficiency generated the lowest lift in trademark search behavior at 100%. However, it had the third-highest reach index score and second-lowest cost index score.

Run-of-network strategy offered the highest reach index score. However, its lift was the second lowest at 126%, although its cost index score was lowest. The contextual and premium online targeting strategies had cost index scores close to three times as high as the third-most costly strategy, retargeting. Contextual was slightly more costly than premium, with a cost index score of 1473 compared

to 1471.

Lift in Trademark Search Within 4 Weeks of Exposure (Total U.S., Home/Work/University Locations)

Placement Strategy

Lift

Reach Index

Cost Index

Retargeting

1,046%

30

373

Audience

514%

30

329

Premium

300%

21

1471

Contextual

130%

73

1473

RON

126%

100

100

Efficiency

100%

57

140

Source: comScore, September 2010 (Reach Index = Avg. Reach of Strategy/Avg. Reach of RON x 100; Cost Index = Avg. Cost of Strategy/Avg. Cost of RON x 100)

While Premium and Contextual placements are the most expensive strategies, the advantage of Premium is the higher average lift (300%), while Contextual has the ability to reach substantially larger audiences (Reach Index of 73, second only to RON). RON and Efficiency are both high-reach, low-cost strategies, but their lift performance lags that of the other strategies.

Anne Hunter, comScore vice president of Advertising Effectiveness, says "... This study illuminates the differences in... various placement strategies... Each... must be understood in the context of the campaign's overarching objectives... with accurate information on performance, marketers can truly optimize their advertising campaigns... "

Several campaigns in which three or more placement strategies were deployed showed a tendency to disproportionately outperform the norm on at least one dimension of performance. A major pharmaceutical campaign which deployed five out of the six placement methods studied, resulted in visitors who had seen the campaign spending seven times the average number of minutes on the client's site compared to the norm. Other campaigns showed similarly high lifts vs. the norm.

Al Muzaurieta, co-founder and president of Good Apple Digital, said "This validates our use of multiple display advertising strategies, but more importantly it sets forth a benchmark for future normative studies to quantify what display strategies are best to deploy for different categories and marketing objectives."

To download a copy of the white paper, please visit comScore here.

  

2 comments about "Ad Retargeting Lifts High But Reaches Short".
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  1. John Ardis, October 5, 2010 at 11:25 p.m.

    It's vitally important to remember that this study is not meant to suggest either-or, or that these targeting techniques are mutually exclusive. Rather, the idea is to to begin an investment with the best ROI - fully aware that maximum scale will likely not be possible - and then when that scale runs out, move to the next best option (which also provides more scale as well), and so on. Balancing the need for scale with an overall blended ROI is the best ay to approach the overall marketing mix.

  2. Xuhui Shao from Turn, Inc., October 8, 2010 at 6:12 p.m.

    It is really tricky to measure the incremental lift correctly. The white paper didn't quite state exactly how the control groups were designated. But it is very likely Retargeting users were compared to non-retargeting users hence the much larger difference or "lift". A true measure of incremental lift should compare statistically identical treatment and control groups where both groups have prior site visits (retargeting pre-qualified). Otherwise, we will unfortunately get the conclusion similar to saying that brand search or bookmarks have the highest lift in generating online site visits.

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