The
issue deals with who gets the media dollars after an agency pays the bills for production and the media buy. He notes that clients -- the ones paying the production and placement bills -- don't know
enough about so-called rebates agencies get at year's end "for the actual amount of money spent with a media owner," which can come as a check or free ads the following year. The system for paybacks,
which can reach 5% of the total amount spent with a particular media owner, he notes, are obviously richly fecund soil for gaming.
He quotes one insider saying most clients "haven't got a clue. And the ones that haven't got a clue are subsidizing the ones who do. The agencies use that fact to win new business and to fill their coffers."
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