The MP and anti-payday loans campaigner Stella Creasy has demanded an apology from the online lender Wonga after a Guardian investigation uncovered evidence that an employee of the firm has been using an anonymous Twitter account to publicly attack her, calling her mentally unstable. Wonga's slogan and adverts promise "straight talking money", but company computers appear to have been used to post anonymous comments on blogs critical of its practices and there is evidence that a second Wonga employee has deleted criticism from its Wikipedia page.
Stella Creasy, while not my favourite campaigner, is correct that she should get an apology from Wonga. Wonga has managed to tarnish the whole Short Term Loans industry with their actions.
There are a lot of great companies in this industry and they are not all bad guys. But Wonga as one of the big guys should lead by example.