As more retail shopping efforts target smartphone owners who
lean toward using mobile websites over apps, what happens to the heavy apps user?
I’m referring to the mobile elite here, the power users who can’t even count how many apps
they’ve installed over time or the number they currently have on their phone, there are so many.
And those apps don’t just sit there; they’re used all the time.
You
or someone you know likely falls into this category.
Their first (and sometimes only) instinct while shopping is to use an app.
During a shopping trip, it could be the
retailer’s app, a competing merchant’s app or one from a third party that aggregates useful information.
For example, any of the independent price checking apps (RedLaser,
ShopSavvy. PriceCheck, etc.) or deals apps (Campus Special, Rue La La, Groupon, etc.) may supplement daily use of offerings from retailers.
But a lot of resource is going into the targeting of
mobile Web shoppers, since their numbers are so large, some announced and some still coming.
The recent joint announcement by mobile facilitators Xtify and Usablenet to create push
notifications into mobile websites while consumers shop is yet one indication of the innovation in reaching mobile Web shoppers, as I wrote about last week.
Retailers obviously are not going
to abandon apps, since a portion of their customer set uses them, even if a large majority doesn’t.
The question over time, though, is what happens to the mobile elite?
Will more
people join their ranks and utilize the increasing power and utility built into mobile devices? Or will they remain a minority, feeling content that they have an advantage over less-savvy mobile
shoppers?
Does just thinking about this make you want to go download some more apps?
If so, you just may be part of the mobile elite. How do you see their ranks increasing or
decreasing over time?