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by Amy Corr
, Staff Writer,
October 28, 2013

When saving for
one’s retirement, every little bit helps. Sometimes retirement plan providers plant their fees inside the 401k plans they are creating, which can come as a costly surprise to consumers. Not to
mention, it means consumers earns less on their investment than expected.
West Coast-based First Western Trust decided to expose this hidden business with a direct-mail piece that uses a black
light to unearth fees written in invisible ink.
The secret was unleashed this summer when First Western Trust sent 250 direct mail pieces to small businesses who offer company 401k plans
through a competing firm.
Created by LRXD, the direct mailer opens with a barren tree on one side and a blank page on the other. A small flashlight is nestled inside the mailer, labeled with
copy asking readers to “turn on the light.”
Once users shine the black light on the blank page and on the tree, a wealth of copy appears, explaining the hidden fees placed in
401(k)s. The tree also blooms nicely along with copy stating, “Imagine your 401(k) without the fees that stunt its growth.”
The mailer also invites recipients to contact an
associate at First Western for a free benchmarking review, valued at $1,500.
The goal of the campaign was to “introduce First Western Trust’s Retirement Services as a way for
company owners to make significant savings in the fees on their 401K plans so that the Retirement Services team can schedule 401K Benchmark Reviews and ultimately win new clients,” said a
company spokesperson.