Commentary

The World's Most Powerful Technology is Not The One You Think

It seems as though most everyone is health tech happy these days. Some (of the brave) go gaga over Google Glass. Others wax poetic about the potential of wearables to improve health — hopefully fashionably. And, there’s no shortage of people fascinated by the potential of big data to revolutionize medical care by streamlining how doctors make decisions and even helping to predict — and prevent — illness. 

There’s no doubt these technologies are growing in prominence and importance. But, their influence pales in comparison to another ubiquitous digital tool that is reliable, friendly and has had a tremendous impact on health. 

What is the most powerful technology in health? The Web. Yes, the Internet. 

Why do I say this? There are many criteria a technology has to satisfy to make a significant impact on health and medicine. The Web meets many, if not all of them. Some of the most critical include: 

  • It Must Fit Seamlessly into the Health Stream: Last month, I shared my view that, to be successful, digital health tools must be embedded into users’ daily lives and health journeys. The Web is the ultimate embedded technology. Dr. Google regularly makes house calls and medical professionals all over the globe frequently reference Wikipedia. 
  • It Must Provide Emotional Support: Recently, I recorded a wide-ranging session with Matthew Zachary, cancer survivor and founder of the non-profit Stupid Cancer, for an upcoming virtual digital health summit I’m leading. He explained how a simple, but decidedly non-sexy Internet technology, online forums have helped Stupid Cancer provide a vital resource for young adults grappling with cancer and its aftermath. 
  • It Must Drive Innovation: Interested in getting a fuller picture of how the Web has sparked innovation in health and medicine? Go no further than the Journal of Medical Internet Research. Since 1999, this journal has published a wealth of in-depth, relevant and practical research exploring how the Web has influenced everything from preventive medicine to communities in the analog world to health marketing. 
  • It Must Bring People Together: Perhaps the Web’s most important contribution has been its ability to help people forge connections and develop vibrant health communities online. Over the past several years, Twitter has become a major center of health community, as hundreds of thousands of people around the world conduct conversations, exchange resources and more each day about a range of subjects, including breast cancer, leadership, social media and health advertising. 
  • It Must Be Easily Integrated into Other Technologies: People in the health technology arena often talk about problems associated with interoperability and data standards. Simply put, many health tools and technologies exist in silos where it’s hard to get data out and proprietary technologies don’t communicate with each other easily. Not the Web. Internet-enabled devices can communicate using standard protocols and it’s easy to extract data from it. The Web is so powerful that it is even driving the evolution of the Internet of Things (IoT), or connected devices such as appliances, thermostats and more. A new report released this week by the Pew Research Center suggests the IoT may have the most impact on health. 

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Twenty-five years ago Sir Tim Berners-Lee wrote a groundbreaking paper proposing the development of an “information management” system consisting of a “web of notes with links (like references) between them.” Berners-Lee went on to give us the ultimate Christmas present in 1990 when he released the first set of code from his web system — free of charge — to the world. Patients, health professionals, marketers, caregivers and others from every part of the globe have — and will continue to — benefit from his gift for years to come. 

If you'd like to learn more about this subject, please click here to read a Pew series on the world's most powerful health technology.

2 comments about "The World's Most Powerful Technology is Not The One You Think".
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  1. Kevin Burke from WholesomeOne, May 16, 2014 at 11:59 a.m.

    Well done Fard! I agree. There is so much talk about technology that has little impact on the individual person/patient. The Web gives us so much!

  2. Gunther Eysenbach from JMIR Publications Inc, May 16, 2014 at 2:01 p.m.

    Thanks for this article, in particular the paragraph "Interested in getting a fuller picture of how the Web has sparked innovation in health and medicine? Go no further than the Journal of Medical Internet Research. Since 1999, this journal has published a wealth of in-depth, relevant and practical research exploring how the Web has influenced everything from preventive medicine to communities in the analog world to health marketing. ".
    Unfortunately you forgot the link - it is http://www.jmir.org.
    We also have a few new sister journals, including

    JMIR mHealth & uHealth (mobile and ubiquitous health) (ISSN 2291-5222) http://mhealth.jmir.org
    JMIR Serious Games (JSG, ISSN 2291-9279) http://games.jmir.org
    JMIR Medical Informatics (JMI, ISSN 2291-9694) http://medinform.jmir.org
    JMIR Research Protocols (ISSN 1929-0748) http://www.researchprotocols.org/
    i-JMR (interactive Journal of Medical Research) (ISSN 1929-073X) http://www.i-jmr.org)
    Medicine 2.0 (ISSN 1923-2195) http://www.medicine20.com/

    Happy reading!

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