“They’re very hands off,” about the creative, was Bruss’ answer.
Which brings up the delicate
point of dealing with clients while creating this kind of work, since reactions to humor are so subjective. “I work for the Peace Corps,” said an audience member. “If the client
isn’t the target audience, what kind of parameters do you set up to protect the integrity of the joke?”
“The stupider
the joke, the more strategy you need” for client acceptance, said Benjamin Palmer, chairman & co-founder of agency The Barbarian Group. He suggested finding examples of jokes and
“cultural trends” similar to the humor being discussed, and trying to quantify their appeal: “Go back into YouTube archives, and say, 600,000 people watched this video.” He
added: While “most of the time clients are pretty smart,” still “we’re the ones who are pushing. We mostly think [they’re] not going far enough.”
But can you go too far, as with stand-up comedians who have a “no apology” rule?
In his time at YouTube, “I’ve only pulled one video,” noted Relles: a translation into Hebrew of the debate between two Presidential candidates in 2008. “The
comments became so anti-Semitic, it just felt weird to have it up.”
“With the number of folks required to create a campaign,
there are a lot of filters” -- unlike with tweets, where it’s just “one person not thinking things through,” leading to the potential for embarrassing/objectionable content,
said Palmer. Of course, in the Internet age, the “joke finds the audience,” he added.
The Web has, indeed, made humor creation
a bit easier, agreed the panel, since you can expand a piece’s time limit as well as appeal to the tiniest of niche audiences. It doesn’t have to be mass humor
anymore.
Rocca also brought up the issue of treading the “fine line between funny and preachy,” and moving the audience
toward action. One approach: “If you have a quantitative call and response built into the format like the ALS [Water Bucket Challenge], where one person makes a video and then asks [others to
pick up the] challenge,” said Palmer.
One panelist cited John Oliver’s net neutrality rant on HBO’s “Last Week Tonight” as another good call
to action, since Oliver was suggesting that viewers write a complaint to the Federal Communications Commission and “go crash the site. People can see the effectiveness of what they’re
doing in real time, and it becomes a news story.”