There is an undeniable tide forcing the rapid progression of digital marketing into the world of advanced, science-based processes. It’s not enough to have a hunch that your marketing activities
are working. In the new digital landscape, you have to know not only
whether or not you are moving the needle --but also how you made it move. This is a strange foreign land for many of the
right-brained marketers of the world.
A recent Forrester Research study
showed that 43% of marketers do not know what works in digital. Some 53% of marketers are unprepared to think strategically, and thus are forced to take a more tactical and reactive approach.
How many of the good marketers you know are just barely hanging on? The knowledge and skills they've received in school and on the job have not prepared them for this digital revolution. Sooner
than later, this knowledge gap is going to catch up to those who have not been able to deliver a clear and quantifiable picture of their success.
However, the burden of proof shouldn’t
just be on the marketer. Marketing technology providers should focus their efforts on helping marketers achieve and quantify their success with digital marketing. The right technology partners are the
ones who will let you move up into more strategic positions and make the complex tactics easier. Here are five things the best marketing technology providers are already doing for their clients:
1. Creating and updating data visualizations: The days of getting away with only providing a download of an unformatted data file are dead. Your provider should help you tell your marketing
performance stories across stakeholders in ways that will matter to (and even impress) those stakeholders.
2. Evaluating competitive efforts: Monitoring your competitors' efforts in
social and digital channels has become extremely time-consuming, but this is how many marketers are establishing benchmarks. The best marketing tech companies are layering this kind of insight in on
top of traditional performance analytics.
3. Keeping up with the rules of digital: Just knowing what's possible with digital marketing is becoming a full-time job. The best among us are
monitoring these changes for their internal and external clients, synthesizing the takeaways, and making sure that whatever you're doing is being done at the cutting edge. Your marketing partners and
tools should be doing the same.
4. Dealing with the nuances of multiple channels:There are a great many platform and channel silos available but the best players are bringing
those spaces together so you can focus on what you're trying to accomplish, not where you're executing.
5. Performance optimization: A/B testing is not new, nor is it really all that
complex. But it's easy to get bogged down in it as a marketer. The best tools have advanced beyond simply helping you optimize your performance, bridging into the world of algorithmic, auto-pilot-like
optimization.
According to the Forrester study, almost half of the marketers surveyed said “securing incremental budget for marketing experimentation and innovation” is their top
challenge in establishing their budgets. Before marketers start running with new technologies, they should learn to walk first, making sure that both their process and the technologies that serve them
are helping to deliver quantifiable success.