But a report from Sprout Social finds customer service is relatively low on brands' priorities lists when it comes to social media.

From "NYT" review: "An Ugly Truth" "provides the kind of satisfaction you might get if you hired a private investigator to track a cheating spouse."

A proposed Texas social media bill would prohibit large platforms from blocking, banning or demonetizing users based on their political opinions.

We Are Social and Hootsuite's report outlines the expanded use of social media, with 45% of users aged 16 to 64 searching for brand information.

Publicly traded influencer marketing and media firm says it has surpassed 300 million total followers in aggregate global social media reach.

Are people using more social media because they are lonely? Or do they get lonelier and more anxious when they see curated bios of others?

Digital rights advocates and tech companies don't always agree with each other, but Florida's clearly unconstitutional social media law managed to unite them.

Across the board, those seeking social media engagement with consumers needn't bother to post on the weekends.

Officials launched an outreach campaign by partnering with micro- and nano-influencers to broadcast public health information about the vaccines.

Naughty Instagram: In 2020, the social media platform showed an 86% increase from 2019 in removals of "adult nudity and sexual content."