• Consumers Say Social Is Preferred Customer Service Channel
    But a report from Sprout Social finds customer service is relatively low on brands' priorities lists when it comes to social media.
  • New Book On Zuck & Co. To Cluck Over
    From "NYT" review: "An Ugly Truth" "provides the kind of satisfaction you might get if you hired a private investigator to track a cheating spouse."
  • Texas Governor Pushes Unconstitutional Crackdown On Social Media
    A proposed Texas social media bill would prohibit large platforms from blocking, banning or demonetizing users based on their political opinions.
  • People Spend Nearly 2 1/2 Hours Daily On Social Media
    We Are Social and Hootsuite's report outlines the expanded use of social media, with 45% of users aged 16 to 64 searching for brand information.