If memory serves me well, back in the mid-1950s two opposing media research forces were vying for hegemony over the naming and defining rights for a “media market,” a static, physical
piece of property that was defined by many characteristics, such as number of people, homes, education, families, dwelling, income, boundaries, occupation, that would stretch continuously in many
shapes and sizes across the United States. The two top contenders were ADI (area of dominant influence) and DMA (designated marketing area).
My understanding is that somehow Nielsen Media
Research won the coin toss, and DMA it has been ever since. Seemed all right. Rarely have I heard media people challenge one another on whether this or that DMA is sized right or given unfair
advantage in the weights of justice. Wasn’t a big issue while I was a national television buyer whose primary focus was the impending glacial slide of the broadcast network’s ratings,
higher CPMs, and the growing preponderance of niche defined cable networks that had my clients questioning efficiency, and targeting.
Decades later, cable networks proliferate; cable
operators, satellite platforms, and telcos have morphed into multichannel video program distributors (MVPDs) and engulf their rivals; Internet connectivity spreads with accelerating speeds;
technologically smart devices have become meaningful receptacles for retrieving TV programming on demand and wearable information; “apped” social networks are challenging traditional
purveyors of video content for consumer digestion and funding; and an array of data-ists microscopically provide a set of tools for exploitation to assist in the guidance of targeted messages to
consumers deemed “receptive.”
So isn’t it time for us as an industry to redefine, expand, or inject our physical definitions with more fluidity? Should we maintain our market
definition, the designated market area, simply by physical geography for advertisers to map out their media spend and targeted points — or should we begin to define a media market based upon
distribution of media services, social network connectivity and activity, and control of content, editorial, and commerce?
At a conference last week, Rick Ducey of BIA/Kelsey fame and I
discussed this issue, which his company refers to as local on-demand economy (LODE). We both agree on the importance of the traditional communal foundations of triple-play packages of video,
broadband, and telephony that connect 95 million of the 114+ million physically located TV households in the U.S. But he points out, what about the fluidity of the consumer as community traveler en
route from his/her domicile to enjoy the work and recreational activities in an on-demand environ, via Uber or Airbnb, Amazon drone delivery, Foursquare mayoring, or for that matter, via any
application utilized, whether for curiosity or commerce, in the course of a daily sojourn? How are we integrating that data or behavior into our media mix modeling to help advertisers better target
their potential customer or maintain the loyalty of an existing relationship?
One impression at a time.
My recommendation: morph the DMA to the DMZ (designated marketing zone). As each
media conglomerate carves out a physical and ethereal zone, and offers many services (video, broadband, telephony, social, commerce, exploration, lifestyle…), they will hopefully build up a
trusting relationship with the consumer through upselling products and cherished customer service. If this goods and services relationship evolves, then marketers will have the opportunity to
participate in a unique relationship by leveraging the trust the consumers have with their media and social providers to resonate with the sale of a marketer’s product.
In closing, I was
reminded of the refrain to the early ’70s classic Allman Brothers Band song, “One Way Out”:
Ain’t but one way out, baby,
Lord I just can’t go
out the door.
Ain’t but one way out, baby,
Lord I just can’t go out the door.
Cause there’s man down there,
Might be your
man I don’t know.
Well today we know who that man is — and how to reach him with our targeted messages.
Welcome to the DMZ.