GSD&M added eight new employees spanning various departments. Mark Snow joins the agency as creative director for Southwest Airlines' Rapid Rewards program. He most recently served as associative
director at RAPP and DDB. Maria D'Amato was named associate creative director to round out GSD&M's newest experience design team. She joins GSD&M from R/GA, where she served as associate
creative director. Luke Dreyer was named strategy director to lead research and strategy for the agency's Southwest Airlines and Walgreens accounts, respectively. He most recently served as strategy
director at McCann New York. Jennifer Billiot also joins as strategy director and will work alongside Dreyer on research and strategy efforts. She joins GSD&M from mcgarrybowen New York, where she
spent six years working as a strategic planning director. Dan Drullinger was named strategist and joins the agency from CP+B LA and Miami, where he was a cognitive anthropologist. Lindsay Wakabayashi
was named director of business affairs to handle overall management of the business affairs department. Desiree Townsend was named senior business affairs manager, focusing on the Southwest Airlines
business. She previously worked at Publicis Hawkeye in Dallas. Lastly, Kerri McCarthy was named SEM specialist, tapped to lead SEM efforts for clients including Whole Foods Market, U.S. Air Force,
Chipotle and Stainmaster.