Commentary

Yes, Facebook Has Become Too Powerful

What can we expect from Facebook’s F8 developer conference, this week?

Along with a ton of live-video talk, Facebook will reinforce its role as a dominant platform provider and the supreme master of “mobile moments,” Forrester predicts. “Platforms like Facebook are expanding their ownership of mobile moments as measured by both audience minutes and data,” says Forrester principal analyst Julie Ask.

“They are doing so by expanding the number native apps and services they offer and might even be seen as looking to disintermediate the mobile OS players,” according to Ask.

Oh, and in case you’re wondering, marketers should definitely be a little worried about Facebook’s immense power.

Indeed, “Facebook is on a path to create distance between brands and their customers, and eventually to dominate customers’ mobile moments and better serve them,” Ask warns. “And they will, because Facebook understands customers better than the brands.”

The good news? Well, at least in theory, Facebook shouldn’t be able to hold onto its dominant position without investing in marketing and commerce technology to help enterprises better engage consumers.

"Facebook must fill out its portfolio of marketing and commerce engagement technology solutions,” Ask insists.

“And as borrowed mobile moments surpass owned mobile moments in volume, enterprises will look to solution providers who can pull all three dimensions -- audience, data, and engagement technology -- together.”

2 comments about "Yes, Facebook Has Become Too Powerful".
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  1. Tobi Elkin from MediaPost, April 11, 2016 at 5:14 p.m.

    Gavin, thanks for making this point: "Has Facebook become too powerful?"
    I'd like to know what marketers and agency folks think.

  2. brad berger from aim high tips, April 11, 2016 at 5:16 p.m.

    FB and Google are both missing the most important universal content platform in the world that they can send to children in school - wisdom for better lives my www.aimhightips.com  now over 1.88 million FB Likes www.facebook.com/aimhightips 

    Thank you 

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