It depends, of course. Every brand has to measure a number of parameters before determining when a user is really inactive. Our panel on "Searching for the Next New Thing" at the Email Insider Summit
last week wondered aloud, when does inactivity mean your email approach isn't working? MODERATOR Karen Peterson, Vice President, Marketing, Ancestry.com PANELISTS Kurt Diver,
Manager of Delivery Consulting Services, Sendgrid, Morgan Kazan, Director, Email Marketing, Donorschoose.org, Ryan Phelan, VP of Marketing Insight, Adestra.
You can find
the rest of this panel, and more, at our Email Insider Summit page here.