Three ways to test whether your push notification is worth it, both to you and the customer: "Is it compatible with the core purpose of the digital experience? Does it anticipate or speak to a customer need or pain point? And, three, is timeliness the absolutely important factor?"
"We didn't have a paid subscription until a few years ago. We had put the product in the store. It was a huge mistake." The company boosted the app price to $20 and still people are buying it. He advised app developers to focus on subscription. Guess which brand this is!
"Remember getting lost? My kids are, like, that's so stupid. I don't miss getting lost. How about searching for something? [Apps are a way] to organize time and energy. There are serious questions but from a productivity standpoint, I'd be a mess without technology." See who said that!
The company sought a balance between experience and business KPIs and measured a happiness score using App Store ratings with focus on each app initiative. Next, it had to convince the organization to build all of this, "not an easy thing to do," Rahul Subramany said. See how they pulled this off!
Dan Rosen, Marketing Ad Creative Director, said the company did so to gain access to data about what people are interested in buying so that it can move forward eventually with offering color lenses or other types of lenses.
As CMO Tom Dixon put it, "We had low household penetration and low buy rates but otherwise, it was perfect." It needed to reframe the category as protein snacking and to expand not only the eating occasions but also the audience that consumed beef jerky. Here, he explains how Jack Link's keeps it real.
Some of the videos the brand produced speak to differentiation. One is about women's role in farming. One in three farms is owned by women and women do most of the financial work in all farms. The music video flipped the script on Old MacDonald with a "she-i-o," which was well received. Listen to it here!
"We're the official feed sponsor there. Horse feed is extremely technical and a high-research product. Think of the involvement people have with their dog's food and put it on steroids." Hear more from Bonnie Brannigan, VP, Retail Marketing, Kalmbach Feeds, Inc.
Watson, VP and Head of Media Platforms & Marketing AI at Kraft Heinz, spoke about his teams' efforts to build internal consumer profiles, enhance that consumer-level understanding with first-party data, and use that data and an advanced internal tech stack to hyper-personalize at scale.