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EE Fined For Over-Billing Customers

  • Sky News, Wednesday, January 18, 2017 9:21 AM

The telecoms regulator has fined EE GBP2.7m for billing errors affecting 40,000 customers. OFCOM said the mobile network broke a "fundamental billing rule" twice, meaning they were overcharged by around GBP250,000 in total. Its investigation, launched last month, found the firm was guilty of either "carelessness or negligence."

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