Around the Net
Face-to-Face Banking Advice Better Than Email: Study
- Banker And Tradesman, Thursday, March 1, 2018 9:04 AM
Almost 80% of retail bank customers want financial advice from their banks. But a mere 28% are receiving it, according to a study by J.D. Power. Of those who were given face-to-face advice, 58% felt that it met their needs. Only 33% of email recipients say the same about advice delivered through that channel.
