
A federal appellate court has revived a class-action lawsuit
against Zappos stemming from a 2012 data breach that resulted in the theft of 24 million customers' information, including their email addresses, passwords, phone numbers and last four digits of their
credit cards.
In the ruling, issued Thursday, a three-judge panel of the 9th Circuit Court of Appeals
rejected Zappos' argument that the consumers didn't establish that they were injured by the data breach.
"Plaintiffs allege that the type of information accessed in the Zappos breach can be
used to commit identity theft, including by placing them at higher risk of 'phishing' and 'pharming,' which are ways for hackers to exploit information they already have," the appellate judges
wrote.
The judges added that the stolen data "gave hackers the means to commit fraud or identity theft."
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The appellate panel also noted that two of the consumers who were named in the
suit said that hackers "took over their AOL accounts and sent advertisements to people in their address books."
"Though not a financial harm, these alleged attacks further support
plaintiffs’ contention that the hackers accessed information that could be used to help commit identity fraud or identity theft," the opinion states.
The legal battle dates to 2012, when
consumers whose information was stolen sued Zappos for allegedly violating its contract with users by failing to keep their personal information secure. U.S. District Judge Robert Jones in Nevada
sided with Zappos in 2016, ruling that the consumers' allegations, if true, didn't establish that they suffered a concrete injury.
An "increased threat of identity theft and fraud stemming
from the Zappos’s security breach does not constitute an injury-in-fact," Jones wrote.