• by Ray Schultz , April 28, 2020

Cortical.io, a firm with offices in Europe and the U.S., has unveiled a tool to help firms manage incoming enterprise email.

The new offering, Cortical.io Message Intelligence, determines the meaning and intent of internal and external messages -- including marketing emails -- to filter and classify them using custom criteria while avoiding legal risks, the company claims.  

The product is designed for “streamlining and automating business processes, increasing efficiency, responsiveness and productivity in all areas of the organization, states Thomas Reinemer, COO of Cortical.io.

Message Intelligence allows users to create semantic classifiers and filters with minimal effort, the firm says.

Cortical.io. points to stats showing that the average office worker receives 120 emails per day, and spends 2.6 hours wading through them. Over 128.8 billion business emails were sent and received each day in 2019, it adds.