Marketers Told To Optimize For Chatbots, Gen AI As Shoppers Embrace AI Tools

Marketers must optimize their brands for discovery through chatbots and generative AI as they once did for internet search, according to new research from Acosta Group showing how quickly artificial intelligence is reshaping shopping behavior.

Released ahead of Groceryshop 2025, the firm’s AI Shopper Study warns that brands slow to …


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