Commentary

Why Creativity Is Moving Outside Traditional Agency Models

Open any agency holding company website today and read it as if you had never heard of the company before.  

What you encounter is not an agency network in the traditional sense. It is a sales and media organization oriented around performance, platforms, growth enablement, and scale. 

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Then look at leadership. 

The composition is telling: CEOs, media executives, account leaders, finance operators, and legal leadership. People trained to manage complexity, protect margin, and operate large systems. What is notably absent is leadership rooted in brand-building, cultural relevance, or idea-led disciplines. 

This is not accidental. It reflects a broader structural shift. 

The largest holding companies are no longer organized around brand-building as their central function. They are increasingly media and technology businesses that own agencies as delivery mechanisms. The work still happens inside those agencies, but the center of gravity has moved decisively toward efficiency, leverage, and scale. 

This is not inherently negative. It is simply a different model. 

Media and technology organizations are built to standardize, automate, and optimize. They reduce variance and turn complexity into systems that can perform reliably at scale. That is where they excel. 

Brand-building requires a different set of conditions. It depends on judgment, risk tolerance, taste, and the ability to make decisions that cannot always be proven in advance. It requires organizations that can prioritize distinctiveness over predictability. 

You can operate both models within one structure. But one will inevitably take precedence. 

Over the next five years, large holding companies will continue doing what they are structurally designed to do: integrating platforms, consolidating functions, automating execution, and improving operational efficiency. Those are rational priorities. 

But those priorities are not where brand distinctiveness is created. 

At the same time, the broader marketing environment is changing rapidly. Automation has lowered the cost of execution and made content effectively infinite. AI tools can generate copy, visuals, and campaigns at scale. As a result, output is no longer scarce. 

Differentiation is. 

In this environment, the most valuable asset a brand can develop is not volume or speed, but clarity. A recognizable point of view. A consistent story that makes the brand feel intentional rather than interchangeable. 

As noted in Forbes, storytelling is increasingly becoming one of the most valuable and profitable capabilities for modern CMOs. Not storytelling as content production, but storytelling as coherence across channels, time, and customer experience. 

This is the central tension in the industry. 

At the moment when brands most need stronger narratives and clearer identity, the largest agency structures are increasingly optimized for efficiency and throughput. 

That does not make them ineffective. It simply means they are optimized for a different outcome. 

There will always be brands that prioritize units and complexity. In many categories, success is driven by distribution, pricing, and operational scale. For those businesses, system-driven partners are the right fit. 

But the brands that shape culture and sustain long-term relevance operate differently. 

They build belief. They create emotional connection. They establish meaning that extends beyond individual campaigns or channels. Historically, those brands have not been built through optimization alone, but through sustained, intentional storytelling. 

This creates a clear decision for CMOs moving forward. Are you primarily managing demand, or are you building desire? Are you optimizing systems, or shaping perception? Are you focused on short-term efficiency, or long-term distinctiveness? 

The answers to those questions should guide how partners are selected. 

The future of advertising will undoubtedly include more automation, more platforms, and more performance-driven tools. Those capabilities will continue to improve. 

But the ability to make a brand matter, to create something people recognize and remember, will remain constrained by a different set of skills: judgment, taste, narrative clarity, and consistency over time. Those capabilities are becoming more valuable, not less. 

The industry is not declining. It is redistributing. As large organizations continue to optimize for scale and efficiency, the work of building meaning, shaping perception, and creating belief will increasingly live in environments designed to support it. 

That shift is already underway. The industry is becoming exceptionally good at making things. The problem is, making things is no longer the job. Making something that actually matters is. And that has never been a systems or efficiency problem. 

 

1 comment about "Why Creativity Is Moving Outside Traditional Agency Models".
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  1. Ed Papazian from Media Dynamics Inc, March 24, 2026 at 12:47 p.m.

    Mollie, I spent 20 years at BBDO and rose to be one of its directors.--plus a member of the new business team. Though it was a full servce agency, all that mattered in new business pitches as well as handling existing clients was "creative" plus guiding them re new product development, brand positioning, etc. These days the "holding companies" offer a variety of fee based options to clients and separate "media" shops  happen to be  where much--but not all --of their incomes are obtained. But this organizational differencxe does not necessarily mean that a holding company's "creative" shop is giving its clients poor or less than the best service. 

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