Consumers Prefer To Buy From Companies That Reflect Their Values
According to the inaugural BBMG Conscious Consumer Report, nearly nine in ten Americans say the words "conscious consumer" describe them well and are more likely to buy (if products are of equal quality and price) from companies that:
Conducted by BBMG, in conjunction with Global Strategy Group and Bagatto, the report research in three U.S. markets with a national survey of 2,007 adults to reveal how companies reach, inspire and motivate values-driven consumers.
Raphael Bemporad, founding partner of BBMG, says "... conscious consumers expect companies to do more than make eco-friendly claims. They demand transparency and accountability across every level of business practice... "
Key findings from the Conscious Consumer study include these excerpts:
Consumers' most important issues are the ones that affect their health and wellness most directly, such as:
Americans readily self-identify as:
While price (58% very important) and quality (66% very important) are paramount, convenience (34% very important) has been edged out by more socially relevant attributes... where a product is made (44% very important), how energy efficient it is (41% very important) and its health benefits (36% very important) are all integral to consumers' purchasing decisions.
The survey's most socially responsible companies are:
Jeffrey Pollock, president of Global Strategy Group, says "Americans think before they buy... they tend to prefer to buy from companies that reflect their values... "
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