• by Joe Mandese  @mp_joemandese, June 16, 2008

Recalling a seminal meeting with a "head of research and NBC" who, in explaining the problems with the TV industry's Nielsen ratings system, described as one that is "absolutely wrong, but relatively correct." While that might seem like a paradox, Miller said it's actually a necessary evil for building a standardized business model that people can at least agree on -- for all its warts.