Those who searched on Google for nearly one hour Saturday morning got a disturbing error message that suggested every site returned in a query result might be harmful. A glitch in the system labeled
all search links with a malware warning: "This site may harm your computer," Google explained in a blog post.
The Mountain View, Calif. company apologized for any inconvenience and
blamed the mistake on human error, according to Marissa Mayer, VP, search products and user experience.
The problem began at 6:30 a.m. PST and ended at approximately 7:25 a.m. PST. Those who did
a Google search during that hour saw the message.
Google said that the problem occurred because a Google employee accidentally typed "/" for the whole URL of a bad Web site in the database of
harmful sites. The glitch was quickly caught and fixed by on-call staff.
Google flags search results with the message if the site is known to install malicious software in the background or
otherwise surreptitiously to protect users against visiting sites that could harm their computers. The company said it maintains a list of sites based on criteria developed by a company called
StopBadware.org, a nonprofit project headed by scholars at Harvard and Oxford universities.
"Despite today's glitch, we continue to support Google's effort to proactively warn users of badware
sites, and our experience is that they are committed to doing so as accurately and as fairly as possible," StopBadware.org team lead Maxim Weinstein wrote in a blog post.