- RollWorks And Drift Partner On B2B Chat Platform
Email Marketing Daily, Ray Schultz - Wednesday, April 27, 2022
The integration allows brands to identify site visitors and deliver chat messag ...
- ActiveCampaign And Slack Team Up To Support The Customer Experience
Email Marketing Daily, Ray Schultz - Monday, April 4, 2022
Each company is offering discounts to clients of the other firm ...
- Hiver Adds Live Chat Option For Use in Gmail
Email Marketing Daily, Ray Schultz - Friday, March 25, 2022
Users can work within Gmail and avoid the need to switch too ...
- 70% Of Businesses Still Looking For The Correct Consumer Experience
Inside Performance, Laurie Sullivan - Wednesday, March 23, 2022
Nearly three-quarters of business leaders say a deeper understanding of customers ...
- Facebook Messenger Updates Encrypted Chat Feature
Digital News Daily, Colin Kirkland - Thursday, January 27, 2022
Facebook Messenger today announced the rollout of in-app, end-to-end encrypted group cha ...
- Google Says Apple Should Not Benefit From Bullying And iPhone Peer Pressure
Around the Net in Email, Ray Schultz - Monday, January 10, 2022
Google is accusing Apple of bullying in a move to make Andro ...
- Consumers Increase Their Video Use While Email Is Flat: Study
Email Marketing Daily, Ray Schultz - Thursday, November 11, 2021
The COVID-19 pandemic has driven consumers to communicate with businesses and fami ...
- Study: Email Service Lags At Some Ecommerce Brands
Email Marketing Daily, Ray Schultz - Friday, October 1, 2021
Almost half of the firms studied could not respond to email inquiri ...
- Slack Suffers Outage That Results In Log-in Issues
Around the Net in Email, Ray Schultz - Thursday, September 30, 2021
Slack has responded to a major outage that has left users ...
- Facebook Unveils New Conversational Ad Formats, Aimed At Small Businesses
MediaDailyNews, Colin Kirkland - Thursday, September 16, 2021
A business can choose any of the company's messaging platforms and Facebo ...
- If Personalizing Leads Exists, This Startup May Have The Answers
Inside Performance, Laurie Sullivan - Wednesday, September 8, 2021
When consumers provide information giving marketers or companies permission to contact the ...
- Google Chat Becoming More Like Slack
Around the Net in Search Marketing, Laurie Sullivan - Monday, June 14, 2021
Google announced changes to its Workspace suite of apps and services toda ...
- Email Overtaken By Chat For Customer Service, Study Says
Email Marketing Daily, Ray Schultz - Thursday, March 11, 2021
Almost half of consumers will drop a brand after two bad custom ...
- Helpmonks Debuts Combined Live Chat-Email Platform
Email Marketing Daily, Ray Schultz - Tuesday, January 5, 2021
The new software toolkit allows firms to react more quickly to actio ...
- Google Meet Video Ad Demonstrates Future Of Video Calls
Search & Performance Marketing Daily, Laurie Sullivan - Tuesday, May 12, 2020
Google Meet released its first ad campaign on YouTube demonstrating how t ...
- Terminus Acquires Chat Provider Ramble In Apparent Challenge To Drift
Email Marketing Daily, Ray Schultz - Thursday, April 30, 2020
The move follows the 2019 purchase of email marketing firm Sigstr. ...
- Video Chat App Houseparty Hit With Privacy Lawsuit
Digital News Daily, Wendy Davis - Wednesday, April 22, 2020
Houseparty is being sued for allegedly sharing data about users' devices wi ...
- GoDaddy Explores Building, Integrating Video Chat Tool
Search & Performance Marketing Daily, Laurie Sullivan - Wednesday, April 15, 2020
GoDaddy is looking to build its own video chat feature or ...
- Cooking With Less: Chef Creates Custom Meals Using GoDaddy, Video Chat
Search & Performance Marketing Daily, Laurie Sullivan - Tuesday, April 14, 2020
Chef Zach Sass created an innovative online business teaching people how ...
- Blaze Verify Forms Email List Cleaning Partnership With Stream
Email Marketing Daily, Ray Schultz - Thursday, March 12, 2020
The arrangement provides email verification to users of Stream's Combase. ...
- Google Brain Develops Conversational Chatbot Meena
Inside Performance, Laurie Sullivan - Wednesday, January 29, 2020
The chatbot is trained on data mined and filtered from public doma ...
- Google Patent Describes How Virtual Assistants Show Empathy
Search & Performance Marketing Daily, Laurie Sullivan - Friday, December 27, 2019
The patent developers believe that the more human a chatbot seems, t ...
- Wix Stats Provide A Glimpse Into 2020 Customer Website Services
Inside Performance, Laurie Sullivan - Thursday, December 12, 2019
Wix, which provides the building blocks to create websites, has released ...
- Sigstr And Drift Integrate To Drive Chats Through Email Signature Banners
Email Marketing Daily, Ray Schultz - Thursday, November 7, 2019
The combined service will provide Outlook support and allow users to r ...
- Brinks Taps Apple iOS Chat Feature On Google Search
Search & Performance Marketing Daily, Laurie Sullivan - Friday, October 4, 2019
The feature, made possible by an update in Apple's iOS 13, allo ...
- ManyChat Combines Chat With Email And SMS
Email Marketing Daily, Ray Schultz - Tuesday, September 17, 2019
The added channels will work without the user having to leave t ...
- Three Ways To Think About Conversational Artificial Intelligence
Search & Performance Marketing Daily, Marc Ferrentino - Monday, April 1, 2019
If you're running a business in 2019, you know consumers use ...
- Concert 8 Solutions, Live Chat Provider, Partners With Benchmark Email
Email Marketing Daily, Ray Schultz - Wednesday, February 20, 2019
The companies will conduct co-marketing promotions, beginning in the Philippines in Ma ...
- Reddit Raises $300 Million In New Funding Round Led By Tencent
Publishers Daily, Sara Guaglione - Tuesday, February 12, 2019
The social discussion platform and news aggregation site Reddit has raised $3 ...
- Wix Gives Small Businesses 20 Marketing Options
Inside Performance, Laurie Sullivan - Tuesday, December 18, 2018
Wix's Ascend aims to give the little guy the same capabilities ...