- Wix Gives Small Businesses 20 Marketing Options
Inside Performance, Laurie Sullivan - Tuesday, December 18, 2018
Wix's Ascend aims to give the little guy the same capabilities ...
- Chatbots Projected To Save Businesses $11 Billion; Retail Leads
Connected Thinking, Chuck Martin - Wednesday, July 4, 2018
Businesses can expect to save $11 billion by 2023 by using chatbo ...
- Consumers Turn To Chatbots For Online Shopping
AI & IoT Daily, Chuck Martin - Sunday, April 22, 2018
Consumers are warming to chatbots. Nearly a third (29%) of consumer u ...
- Marketers Not Keen On AI-Powered Chatbots
Connected Thinking, Chuck Martin - Monday, March 12, 2018
A quarter of customer service and support operations will include virtual custom ...
- Combining Email And Live Chat
Around the Net in Email, Ray Schultz - Monday, March 5, 2018
Email and live chat work well together in fostering increased conversions a ...
- Businesses Moving To Chatbots, AI; Away From Mobile Apps
AI & IoT Daily, Chuck Martin - Monday, February 26, 2018
A quarter of customer service and support operations will include virtual custom ...
- Chatbots Enter The Coupon Market
Connected Thinking, Chuck Martin - Tuesday, November 21, 2017
The old coupon is getting a new technology. Enter the coupon chatbo ...
- The Bumpy Road Ahead For AI In Sales, Customer Service
Connected Thinking, Chuck Martin - Thursday, November 9, 2017
More companies are expected to deploy various forms of artificial intelligence ne ...
- NexLP Raises $3 Million In New Funding
Around the Net in Email, Ray Schultz - Tuesday, October 24, 2017
NexLP, a firm that helps clients gain insights from emails, chat lo ...
- WeChat: Let's Talk
Digital News Daily, Laurie Sullivan - Thursday, September 21, 2017
With 963 million monthly active users on the mobile WeChat app, Tence ...
- Chatbots: A Big Help For Small Businesses
Search & Performance Marketing Daily, John Cosley - Friday, July 28, 2017
Consumers searching for answers that may be posted on sources not availab ...
- Chatbot Cost Savings Projected To $8 Billion A Year
Connected Thinking, Chuck Martin - Tuesday, July 25, 2017
Thanks to artificial intelligence, chatbots have the potential to one day repla ...
- Microsoft Forms AI Research Group
Search & Performance Marketing Daily, Laurie Sullivan - Thursday, July 13, 2017
Microsoft Research AI will include a team of more than 100 scientis ...
- Baidu Buys Kitt.ai For Natural Language Expertise
Around the Net In Digital, Gavin O'Malley - Wednesday, July 5, 2017
Baidu has acquired the natural language and chatbot specialists at Kitt.ai. ...
- Audience Is King And Other Musings From Sorrell-Howard-Kraft Cannes Talk
MediaPost Live, Larissa Faw - Friday, June 23, 2017
Director Ron Howard joined NFL Patriots owner Robert Kraft and WPP C ...
- Think The Voice Channel Is Dead? Think Again
Search & Performance Marketing Daily, Amy Livingstone - Wednesday, June 21, 2017
Digital interactions are growing exponentially, but not at the expense of voi ...
- Messenger Chatbot Launched For London Transport Enquiries
Around the Net In MAD London, Sean Hargrave - Wednesday, June 14, 2017
Transport for London has launched a chatbot on Messenger that it clai ...
- Google Hatching Chatbot Analytics Service
Around the Net In Social Media & Marketing, Gavin O'Malley - Wednesday, May 17, 2017
Google is apparently readying a new service to help developers build bett ...
- LiveWorld Paves The Way For Brand, Consumer Connection Through Chatbots
Search & Performance Marketing Daily, Laurie Sullivan - Friday, May 12, 2017
Juniper Research expects chatbots to "redefine" the customer service industry and forecas ...
- Forget Chatbots -- People Want To Talk To People
Around the Net In MAD London, Sean Hargrave - Thursday, May 11, 2017
Chatbots may be fine, but humans actually want to talk to oth ...
- One Year Of Chatbots: What We Learned And What's Next
Marketing Daily, Alex Campbell - Wednesday, May 10, 2017
I believe chatbots will be pervasive for brands in three years. Here ...
- Marchex Speech Analytics Digs Into Call Data, Providing 'Training Data' For Chatbots
Search & Performance Marketing Daily, Laurie Sullivan - Monday, May 1, 2017
The main purpose of the Marchex Speech Analytics platform that recently launch ...
- Snapchat Discover Debuts In Germany
Around the Net In Social Media & Marketing, Gavin O'Malley - Wednesday, April 26, 2017
Vice and Sky Sports are some of the first publishers being accept ...
- Facebook Goes Virtual, Debuts Spaces Chat Room
Social Media & Marketing Daily, Gavin O'Malley - Tuesday, April 18, 2017
Facebook just launched Spaces -- its virtual chat room complete with cartooni ...
- Could Email Be The Next Chatbot?
EuroMail, Sean Hargrave - Wednesday, March 22, 2017
What if you could begin typing simple requests to a confirmation ema ...
- An Illuminating Conversation About Conversational Marketing
Social Media Insider, Thom Forbes - Thursday, March 16, 2017
Highlights from the "Talk To The Brand: AI, Bots And Conversational Marketin ...
- Microsoft, iProspect Coin 'Relevance Score,' Analyze Digital Assistants' Impact On Advertising
Search & Performance Marketing Daily, Laurie Sullivan - Tuesday, March 14, 2017
The Relevance Score for searches through personal assistants will become the ne ...
- Could A Chat Bot Alleviate Inbox Overload?
Email Marketing Daily, Jess Nelson - Friday, March 10, 2017
Astro launched the public beta of its intelligent email application on Thursda ...
- Chat Bot Lawyers Move From Parking Fines To Assisting Refugees
Around the Net In MAD London, Sean Hargrave - Tuesday, March 7, 2017
A chat bot that helped overturn 160,000 parking tickets is now givi ...
- LiveWorld Offers Brands Strategy, Planning, Development For Chatbots
Search & Performance Marketing Daily, Laurie Sullivan - Tuesday, March 7, 2017
Forrester Analysts say AI-based chatbots are like seeds. Plant them and fe ...