Tag results for "customer experience"
- No-Reply Emails Should Be A No-No For MarketersNo-reply emails can destroy your efforts to engage your audience. In fac ...
- ActionIQ Releases B2B Customer Data PlatformThe growth of self-service options and the ability to interact across ma ...
- Search And The CMO: How To Elevate And Evangelize SEO SuccessThe ability to appear and be found in search became critical ...
- Everything But The Cookie: What Brands Are Doing To Drive Great Customer ExperiencesA majority are planning to offer incentives for opting in to trackin ...
- CDP Strategy To Drive Revenue, Study Shows Ups And DownsMerkle sees marketers struggling to maintain compliance and ensure a safe w ...
- Marketing Tech Firm TTEC Suffers Cyber OutageTTEC, whose clients include Bank of America, Verizon and Best Buy, suffer ...
- Facebook Unveils New Conversational Ad Formats, Aimed At Small BusinessesA business can choose any of the company's messaging platforms and Facebo ...
- Starbucks Launches Instagram AR Effect With Poet Morgan Harper Nichols"Morning Mantras" finds inspiration where many of us are: home. Nichols sa ...
- Google Enforces Unique Product Identifiers On Free Merchant ListingsUnique product identifiers include Global Trade Item and Manufacturer Part numbers a ...
- Ford Expands At-Home Pickup, DeliveryThe FordPass app delivers the "always-on experience" the automaker want to bri ...
- Tech Ramp-Up: Most Brands Swapped Their Systems In The Last YearEmail distribution solutions were widely replaced, second only to marketing automation platform ...
- Data And Privacy Forcing Changes In Acquisition StrategiesUser acquisition strategies aim to rapidly acquire and convert consumers and bui ...
- How Loyal Are Your Customers?As new tools and technologies are continually introduced, businesses have an opportuni ...
- Envoy Hires Caroline Murphy As Chief Growth OfficerMurphy previously served at Huge, McCann Worldgroup and Mosaic. ...
- The Case For B2B Demand CentersBig B2B brands like Microsoft and Intuit are creating demand centers, encompassi ...
- Keep Your Customers Close: Retention Is Top Retail Tactic In 2021Digital-first marketers lead on most activities, but incumbent marketers agree that retenti ...
- McDonald's Nabs Petco's Hassan, Will Lead U.S. MarketingHassan helped drive 11 quarters of consecutive growth and increased ecommerce ...
- Honda, Lexus Lead Customer SatisfactionSatisfaction with the auto industry as a whole was unchanged, according ...
- 74% Of Consumers Expect A Hybrid Customer Buying Experience, Study FindsThe report by Uberall and MomentFeed finds that consumers want a hybr ...
- Hyundai, Kia Offer Vehicles With Wheelchair AccessThe pilot program is the first service in Los Angeles County ...
- Why CIOs Are Rethinking Everything To Focus On The Customer ExperienceCustomer experience is the new IT imperative. CIOs are rethinking operations a ...
- Qualtrics To Acquire Clarabridge For $1.125 BillionQualtrics hopes to enhance its CX and personalization capabilities with its pendi ...
- Havas Appoints Janus Global Head Of Data For Havas CXIn this new role, Janus has been charged with leading and developi ...
- Kia Plays Catch-Up To Hyundai For At-Home Test DriveKia will initially only offer access to the Carnival multipurpose vehicle a ...
- Best Buy Signs On To Criteo's Retail Media NetworkBest Buy, a longstanding Criteo customer, has signed on to use t ...
- Consumer Conversations Should Be Part Of The Martech StackMany marketers are missing something in their effort to create more personaliz ...
- Email Ranks Second As A Customer Support Channel, Study FindsEmail is also a fast channel, with a third of firms respondi ...
- Land Rover Offers Adventure With PurchaseUp to 90 teams on a first-come basis will be allowed ...
- Personalization Rage: What Consumers Will Do When Brands Get It WrongThey'll unsubscribe, drop your app and complain to customer service, Movable I ...
- Marketer Interest In Search Continues To Surge, Albeit More For SEO Than SEMFor the fourth straight week, intent data shows "search engines" are t ...
