The vendor market is "fragmented and competitive" due to the presence of well-established suppliers, such as IBM and Microsoft. The big driving force is software, including white label, third-party and Web-based. Small-scale enterprises will contribute the most to the growing global market.

Professors find that face-to-face visits are more effective than email. Here's our pushback.

Is the debate about the EU-US Privacy Shield relevant? Or is it just a lot of smoke?

Social may have the glitz. But email is the top content delivery vehicle for Enterprise B2B firms, a survey shows. Some 87% rate the channel as key to their firm's content marketing success.

Chinese marketers are sending billions of emails, and generating high open rates, a Webpower study shows. But how well are they really doing?

Samsonite has acquired eBags -- and its vast email capability.

Why do men in email marketing have a higher median income than women? And it's not a small difference.

The broadband providers promise they will do no wrong with your customers' data. But will they?

Email is the top B2B lead-generation channel, according to a new survey

This Season's Worst Idea: Charge For Email