automotive
Lexus Tops In Customer Satisfaction, Overall Category Declines
- by Tanya Gazdik , August 25, 2020
While the continuing uncertainties of the global pandemic may mean a slow recovery for many industries, including automotive, new data indicates another hurdle to overcome: an ongoing trend of declining customer satisfaction.
Seventeen auto brands are posting downturns in scores, year over year, according to data from the American Customer …
