Given the uproar over that overly aggressive Comcast customer service representative phone call a couple of weeks ago, you may wonder whether other media companies will look for a bit of an overhaul in their consumer service. ou may wonder whether there should be a new wave of customer service staffers at perhaps ABC, CBS, Fox, Facebook, your favorite TV station or your favorite TV show -- who would offer kinder words to media consumers. "How do you like our new fall TV shows, our new social media areas?" one might ask. "Do you have any suggestions?"