Commentary

An Advertiser's Guide To Video Snacking

"Video snacking" is already a frequently invoked term in online video circles, despite some marked differences in how it's used.  For example, while some use the term to describe the kind or length of video being consumed, others use it to describe a kind of random online behavior.

This article defines video snacking as a behavior: what happens when we watch a video that we encounter by chance while surfing the Web, or when we receive an unsolicited video link forwarded from a friend, etc. 

Video snacking should not be confused with the behavior we exhibit when we actively search for a video, regardless of subject.  Though clearly more purposeful, search behavior is demonstrably less effective, and drives far less video consumption, as we discovered when one of our network members informed us that traffic generated from Google searches to their video portal generated 26% fewer video views per visit than those generated by ambient traffic.  Indeed, almost 80% of all online video is consumed as video snacking by video snackers.

The lesson to be learned from the above example is that a video viewed by way of a specific search fulfills an explicit purpose that terminates with the viewing -- and just as typically truncates subsequent views.  Video snacking, by contrast, occurs and flourishes in the absence of any such rigid, search-driven agenda.  That's because video snackers are driven by the most unpredictable and least regimented of human attributes: our curiosity and our insatiable capacity for distraction.

What does this mean for advertisers?

It means that in an on-demand world, online video advertisers have a much better chance of engaging a prospect who is randomly snacking than one who is searching for something in particular.

And it means something else: more important than where the initial encounter with the video snacker occurs, is where and how the actual video snack itself is served and consumed.

For example, let's say you're looking for video snackers who like "Seinfeld" clips.  Why would it matter to you where the initial encounter takes place?  After all, it's the chance encounter with the specific "Seinfeld" content, and not the site demographics, that ultimately attracts and identifies the video snacker as an appropriate target, regardless of the site.  So the real question for advertisers is this: How do you engineer a process by which your audience views content of their choice on your Web site.

Think about the above idea for just a second ...

Imagine you're a major pets brand and want to sponsor a series of cute and cuddly video snacks featuring dogs and cats. Wouldn't you prefer your target video snackers to consume their video snacks in the controlled environment of your site instead of on someone else's?

It only stands to reason that when the video snacking takes place on your site, your brand becomes inextricably entwined in and associated with the process.  When the snacking takes place inside your online showroom, you get to play the gracious host who satisfies the snacker's cravings.  We predict that this is the way forward for brand marketers; a virtual throwback to the early days of sponsored content on radio and television.

Video snacking on your site creates a better "environment to buy" because it honors and respects both consumer curiosity and consumer choice.  And as savvy marketers know, once you win their hearts and minds, their wallets will follow. 

At the risk of oversimplifying things, when all is said and done, creating this seemingly elusive "environment to buy" is a simple matter of serving the right snacks to the right snackers in the right place.

8 comments about "An Advertiser's Guide To Video Snacking ".
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  1. Shaun Pope from XOS Digital, June 2, 2009 at 1:08 p.m.

    You're dead-on, Jaffer... to take advantage of "video snacking," you've got to own the plate. See a related blog post of mine here: http://urlbrief.com/a61370

  2. Paula Lynn from Who Else Unlimited, June 2, 2009 at 1:20 p.m.

    Home field advantage is....well, of course an advantage. Just don't give up home runs in the other teams' ballparks.

  3. Gerald Troutman from Triamond Media, June 2, 2009 at 1:23 p.m.

    Hmmm...random 'snacking' awareness sounds suspiciously like that delivered by print and other obsolete media forms.

  4. Tyler Lecompte from MeHype.com, June 2, 2009 at 1:40 p.m.

    "At the risk of oversimplifying things, when all is said and done, creating this seemingly elusive "environment to buy" is a simple matter of serving the right snacks to the right snackers in the right place." - This is not oversimplifying it, that is defining a moment of pure Nirvana for a brand participating in Online Video. Well done....

  5. Jaffer Ali from PulseTV, June 2, 2009 at 2:36 p.m.

    Gerald:

    Random snacking is the behavior, and folks only eat what they like... When you control the snacks you really know something special about those consuming. Someone consuming a pre-natal video snack is one type of snacker... Someone consuming a snack on cute and cuddly pets another. The trick is to have them snacking on YOUR site.
    -Jaffer

  6. Andrew Budkofsky from Rolling Stone, June 2, 2009 at 3:21 p.m.

    Good stuff. The challenge for advertisers is to get people to their site. They're better off creating custom content that speaks specifically to their brands attributes, and then promoting and distributing that video across targeted sites. They can always post the video on their site as well but the natural search results for that video will be much greater because of the further reach.

  7. Alan Schulman from SapientNitro, June 2, 2009 at 4:54 p.m.

    I prefer to call it "Rubbernecking"...wdyt?

  8. Suzanne Lainson from SportsTrust, June 3, 2009 at 3:35 a.m.

    That sounds good, but I notice that when people watch a video on YouTube, they often then see related videos on YouTube, and if the related videos are produced by one person, they may then become subscribers to that video producer's channel.

    So if you host videos on your site and discourage your viewers from wandering YouTube, you miss some of the discovery and community that comes from YouTube.

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