Findings from a study conducted by Ipsos Marketing, Consumer Goods, show that, while store brands have built their foundation on distinguishing themselves as a good value in terms of low cost,
consumers believe store brands provide much more than that. At least 80% of global consumers indicated that store brands are the same as or better than national brands on meeting their needs, offering
convenience, being good for their families, caring about the environment and exuding trust.
Gill Aitchison, President, Ipsos Marketing, Global Shopper & Retail Research, says "... store
brands are challenging national brands on a number of key brand attributes... (and that is) very alarming for national consumer packaged goods marketers."
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Global consumers are confident
that store brands perform just as well as national brands: 81% say that store brands offer food products that taste as good and home products that work as well as national brands. The notion that
store brands offer a sub-optimal product experience, the trade-off for lower price, seems to be fading in consumers' minds, says the report.
Consumer Perceptions Toward Store Brands Vs. National Brands (% of Respondents) |
Brand Offers: | Percent Saying Store Brands are the Same As or Better Than National
Brands |
Good value for the money | 89% |
Products that meet my needs | 87 |
Convenient products | 87 |
Good for the family | 86 |
Products my family requests | 83 |
Products that taste good | 81 |
Products that work well | 81 |
Products that I trust | 80 |
High quality products | 73 |
Unique products | 69 |
Innovative products | 69 |
Appealing
packaging | 65 |
Source: Ipsos, April 2010 |
Aitchison opines that "...store brands are flourishing as a result of product quality improvements in conjunction with the effects of the poor economy on consumers... the
level of trust in store brands... at a time of distrust in other sectors... may mean that shoppers may be less likely to return to more expensive brands... "
The report suggests that
national brands greatest strengths vs. store brands are packaging, innovation, uniqueness and quality.
For additional information, please visit Ipsos here.