Not sure if you had the chance to catch Conan O'Brien's interview with Google, but I did, and I
think he is onto something. In the interview, Conan talks about how network television is essentially becoming dated, referencing his recent split from "The Tonight Show"and how he
has been reaching millions of fans through Twitter to promote his new TBS gig, as opposed to relying on television to reach his massive fan base.
We have certainly entered into a new wave of
how we consume content online and on TV, with a stronger appetite for accessing it in other places than network television. It's hard to believe, but YouTube just celebrated its five-year
anniversary. Look how we have moved away in such a short period of time from strictly watching our favorite content on our television sets.
So what's next in terms of online content and
television? Is there a fusion model out there where both can exist harmoniously? I am calling for a deeper adoption of widgets on connected devices, similar to how Yahoo is allowing you to view your
personalized Internet content while watching TV. Launched last year at CES, Yahoo Connected TV has built a compelling offering to reach consumers in a
way a network can't. Verizon Fios recently announced it is offering customers YouTube content on TV
-- and earlier this month, Google TV delivered an app-type experience into the browser.
As Forester Research mentioned in a recent report ( "The Future of Online Customer Experience"), the four attributes that will characterize the next
phase of content development on the Internet will be content that is "customized by the end user, aggregated at the point of the use, relevant to the moment, and social as a rule, not an
exception."
And this is exactly what new widgets on TV are allowing. You can scroll to an icon, search for and launch the app of your choice and watch whatever you want on your TV,
and share it with a friend. This trend ushers in a whole new way of thinking about how you experience TV.
My personal belief is that programming networks are holding onto old business
models that ultimately will make it harder for them to compete in the future.
What does all this mean from a technical standpoint? There still needs to be a centralized programming concept.
Yahoo Connected TV is still bleeding-edge and doesn't have a deep penetration yet, but I like the idea of it because it seems to be device-agnostic. If a content owner invests in a branded
experience, maybe they could port that widget to any device - a computer, iPad, mobile phone -- and consumers will be able to mimic the same experience. The platform doesn't matter.
And
within that widget is not just a video but rich metadata, news and photos. Not to mention that the consumer could become a programmer by sharing and intelligently linking metadata with other widgets
such as an electronic programming guide, social networking widget or a recommendations engine.
In this unified widget environment, I can email or drop that widget on any device that I or my
friends own, and that experience goes with the widget. During this whole collaborative process, we have changed the way programmers function, possibly bringing the consumer closer to the
content owner.
For this to be broadly adopted, I believe that an appcentric vs. webcentric approach makes the most sense. The Web doesn't have the stickiness that apps do on
connected devices, as the Web interface all too often takes you out of the site, and you lose the consumer. (Or let me put it this way: Do you use the Google Maps app, or do you go to maps.google.com
on your connected devices?) Not to mention a browser-based experience becomes very messy in the living room.
Just so we are all clear, I'm not saying that
browser-based experiences can't be successful on mobile devices or in the living room. There just seems to be something intuitive about a cleanly written app. This of course is exactly
what Clicker.tv is trying to achieve inside the browser.