To some, mobile is unpredictable, new. There's still an element of hesitation for many brands -- a hesitation that we in the mobile marketing space don't understand. But if anything, mobile is more targeted, personal and ROI-driven than other media where most multicultural dollars are being spent, like TV and radio.
Recognizing that many Hispanics don't typically respond to traditional mainstream media, the U.S. Census, itself, is one of the heaviest mobile marketers in the U.S. this year. And, we have created successful mobile marketing campaigns for mega-media conglomerates, international communications services as well as a telecommunications giant.
Hipcricket's Hispanic Mobile Marketing Network has run campaigns for brands via mobile, including HBO, Rite Aid, Coors Light, Harley-Davidson, Arby's, Powerade and Cheetos. Jeff Hasen describes how HBO Pay-Per-View used Hipcricket to drive awareness and purchases of the Mayweather-Marquez fight, and to generate opt-ins for its mobile VIP club:
"Consumers were asked to text 'PELEA' ('FIGHT') to a shortcode for a chance to win a signed boxing glove, and received an SMS message back inviting them to join the VIP club. An impressive 12.9% clicked through, and of them, nearly 70% opted into the club, giving HBO a valuable database for re-marketing purposes."
This sort of mobile marketing is exemplary of creative targeting with tangible results.
James Briggs of Briabe Media stresses the importance of recognizing diversity within the Hispanic demographic: "All segments of the Hispanic mobile population are not engaging in the same ways on their mobile phones, nor do they all appreciate the exact same mobile tools or programs. If you want to reach a broad swath of the Hispanic population with a mobile campaign, make sure that you provide a variety of ways for consumers to engage to be a part of the campaign."
Here are some suggestions based on our experience with the Hispanic segment to help build a successful Hispanic mobile marketing campaign: