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Study: QSRs Could Cut Calories, Preserve Profits

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By voluntarily offering smaller-size drinks in combo meal offers -- rather than continuing to escalate their super-sizing competition -- fast-food chains could maintain profit levels while helping people reduce their caloric intake.  

That's the conclusion of a new study appearing in the fall issue of the Journal of Public Policy & Marketing. The study, conducted by University of Virginia Darden School of Business professor Kathryn Sharpe and Duke University professor Richard Staelin, probed people's behavior in regard to combo-meal versus individual-item menu option scenarios.

One key finding: People perceive value in combo meals even when these meals cost the same as ordering the identical items á la carte, according to a results summary on the Darden school Web site. Combo offers draw attention to the individual food items in the bundle and make it "more appealing and easier to select a '#3' rather than choosing each item individually," the researchers observed.

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In addition, combo offers appear to encourage people to assume that the bundled meal represents an appropriate meal size for the "average" person. Given that combo meals often include larger-size drinks and/or fries than they would have ordered on an á la carte basis (even when the total costs of the meals are the same), the combo-meal purchases result in buying and consuming more calories, the results indicate.

Specifically, the study found significant increases in the proportion of people who bought both a drink and fries (even á la carte) when both combo-meal and á la carte options were made available. In addition, people tended to purchase smaller portion sizes when they bought á la carte. For example, a person might buy a 12-ounce drink when ordering á la carte, but a 21-ounce drink (with about 100 additional calories) when the combo meal was purchased.

Similarly, among those who opted not to purchase fries in an á la carte-only setting, 15% chose, when also given combo options, to purchase combo meals with the fries (an approximate 380-calorie increase). And more than one-quarter (26%) who chose a small fry when ordering from an á la carte-only menu ultimately chose, when given the choice of á la carte or combo, to order a combo that included medium fries (a 150-calorie increase). Again, this often occurred when there was no price differential, the researchers stress.

People who chose larger-size drinks (32 or 44 ounces) or large fries from an á la carte-only menu were also found to be more likely to buy bundled meals when that option was presented.

The net effect of the combo-option factor across the study population was an overall increase in consumption of soft drinks and fries, the researchers report.

The study also looked at the effects of proposed anti-obesity public policies on consumption behavior. Conclusion: Providing nutritional information or taxing certain menu items "does not significantly curb consumers' desire for fast food items."

Instead of imposing so-called "obesity taxes" on specific types of foods, the researchers suggest that a more effective solution would be establishing a QSR industry standard akin to the CAFE (Corporate Average Fuel Economy) federal standard for the automobile industry, wherein manufacturers determine how to achieve a weighted average fuel economy requirement across their fleets.

Restaurant operators would, similarly, determine which actions would be optimum in order to meet a proposed reduction in average drinks and fries calories sold per entrée sold. One such choice -- introducing a smaller drink size into combo meals -- would, if adopted industry-wide, decrease average calorie consumption by fast-food diners by an estimated 7%, without reducing restaurants' profits, the researchers conclude.

"Based on our research, it appears that [consumers] would be just as happy with including smaller portion sizes as part of the combo meal," summed up Sharpe, but portion-size escalation continues as part of the intense competition among fast-food chains.

How to achieve super-sized drinks and fries disarmament? "If the entire industry adopted size standards, [restaurant owners] could compete more on price and quality, rather than quantity, ultimately benefiting the customer," Sharpe maintains.

For the study, "Consumption Effects of Bundling: Consumer Perceptions, Firm Actions, and Public Policy Implications," the researchers recruited 215 adults (over 21), selected from a demographically diverse sample of the U.S. population, who indicated that they ate at a fast-food restaurant at least once per month. Fifty-four percent of subjects were female, with an average age of 41.8.

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