At the MediaPost Email Insider Summit, Engauge's Raghu Kakarala said four or five years ago, he noticed social media would be increasingly important -- actually a "threat to what we're doing" -- so the challenge has been integration.
“How do we get these things to work together, so the sum is greater than the whole?” he said. Surely, always a work in progress.
Engauge is moving internationally with offices in Shanghai, Beijing and Hong Kong.