Online Efforts Slam Apple Over China Facilities

Apple-Factory-Apple faces mounting pressure from consumer groups over harsh conditions that workers are exposed to in China-based factories that produce iPhones and iPads. Advocacy organizations have launched online campaigns aimed at persuading the tech giant to provide better protection for workers and closer monitoring and reporting on labor violations by Chinese suppliers.

Criticism of Apple's business practices has ramped up in the wake of recent reports in The New York Times and on NPR revealed human rights abuses at its suppliers’ factories in China, ranging from working excessive overtime to living together in crowded dormitories to suffering carpal tunnel syndrome from repetitive motions over long work days.

About 140 workers at one Apple supplier in China were injured two years ago using a poisonous chemical to clean iPhone screens. Two explosions in 2010 killed four people while injuring more than 77.

Change.org announced an online campaign started by a self-described Apple “super-user” to prod Apple to upgrade conditions at its China factories. In the last two days, the advocacy group said more than 140,000 had signed a petition asking that Apple release a worker protection strategy for new product releases and publish the results of FLA's monitoring of Apple supplier factories. That figure had climbed by 150,000 by noon today.

“Apple is supposed to 'think different,' which is one of the reasons I love and use the products they make,” said petition organizer Mike Shields, in a statement. “But the horrible human suffering that goes into making Apple products isn't what they promise in their brand. I was heartsick when I learned what was really happening.” 

Consumer group SumOfUs announced a separate online effort Tuesday pressing Apple to address dangerous workplace conditions, which it said had garnered 35,000 signatures in the first 24 hours. Taren Stinebrickner-Kauffman, the organization’ executive director, stated that Apple's hip, well-educated customers don’t want to be complicit in “sweatshop labor.” 

Apple issued a report last month detailing working conditions throughout its supply chain, centered in China, acknowledging that more than 100 facilities were improperly storing, moving or handling hazardous chemicals. Nearly a third of its suppliers did not adhere to Apple's standards for wages and benefits. 

Apple CEO Tim Cook told The Wall Street Journal at the time that safety was of the “utmost importance” to the company, which said it would join the Fair Labor Association, allowing outside monitoring of its suppliers.

Apple now finds itself caught between meeting surging demand for its products and responding effectively to the outcry over labor conditions at its China-based facilities. In the last quarter of 2011, the company sold a record 37 million iPhones, 15 million iPads and 15.4 million iPods. It posted a quarterly profit of $13 billion on revenue of $46.3 billion.

Feverish demand for the iPhone 4S in led Apple to temporarily halt sales at five retail stores in mainland China last month after a fracas broke out at an Apple Store in Beijing. In the company’s most recent quarterly conference call last week, Cook said demand in China was “off the charts.” But there was no discussion about the backlash the company now faces in relation to its China factories.

2 comments about "Online Efforts Slam Apple Over China Facilities".
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  1. Grant Crowell from ReelSEO.com, February 1, 2012 at 9:45 a.m.

    This article brings up an interesting question: Is Apple really a "social business?" On one hand, has turned a blind eye to gross abuses in labor conditions, and does not let its own workers participate in social media. On the other hand, they offer excellent customer service, are extremely innovative, and have a very emotional and loyal fan base. With people are already paying a premium for Apple products like the iPad and iPhone, would their claimed desire for corporate social responsibility trump their desire to have a great deal for themselves?

  2. Chuck Lantz from 2007ac.com, 2017ac.com network, February 1, 2012 at 3:51 p.m.

    Short and sweet: ---

    First, edit your article before publishing (last paragraph has content-altering omissions) ---

    Second, can't we do better than simply adding our names to yet another petition? ---

    If Apple employees at their US headquarters were being injured and killed due to working conditions, and Apple had responded in the same way they have for the China incidents, we'd being doing a hell of a lot more than signing petitions.

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