Around the Net
Tesco Best At Social Media Customer Service
- Red Rocket Media , Thursday, May 16, 2013 1:22 PM
A new survey has revealed that supermarket giant Tesco was the best performing brand in Q1 2013 when it comes to customer care via social media. Research from Socialbakers, reported by thedrum.com, discovered Tesco representatives answered 65% of user questions in an average of 81 minutes.
