Nielsen Twitter TV Ratings Deliver Profile, Reach Of Viewers

Nielsen started its anticipated Nielsen Twitter TV Ratings on Monday -- an effort to measure not only TV-related social media conversations, but who is reading those messages.

While there has been ample data concerning social media activity and TV-related subjects, Nielsen says what is new here is determining “reach," the unique audience/impressions.

Initial analysis of TV activity shows that the entire Twitter TV audience for per episode is, on average, 50 times larger than the authors. If, for example, 2,000 people are tweeting about a program, 100,000 people are seeing those Tweets. Those 100,000 aren’t necessarily viewers of that particular TV episode.

Nielsen notes that Nielsen Twitter TV Ratings are a separate set of metrics to traditional National TV Ratings. They do not change traditional National TV Ratings. But many believe they will complement each other.

“We are just beginning to understand the dynamic relationship between social media and television,” states Beth Rockwood, senior vice president of market resources and ad sales research at Discovery Communications.

Graeme Hutton, senior vice president of research, Universal McCann, also stated: “The potential value of SocialGuide and Nielsen Twitter TV Ratings is that it provides a pathway for an advertiser to turn audience energy into brand momentum.”

Coming from its SocialGuide unit, Nielsen says its Nielsen Twitter TV Ratings are available across over 215 English-language U.S. broadcast and cable networks. In addition, it is currently working with Twitter to accurately measure and report Spanish-language networks.

Twitter activity of TV in the U.S. has grown recently -- to 19 million unique people in the U.S. composed of 263 million Tweets about live TV in the second quarter of 2013 alone. This is a 24% increase in “authors” and a 38% increase in Tweet volume, according to SocialGuide.

Nielsen Twitter TV Ratings will be released overnight via two platforms: SocialGuide Intelligence and Nielsen National TV View. In addition, there will be a Nielsen Twitter TV Ratings Weekly Top Ten list available at on a weekly basis



4 comments about "Nielsen Twitter TV Ratings Deliver Profile, Reach Of Viewers".
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  1. Michael Massey from Clickit Digital, October 8, 2013 at 5:14 a.m.

    What would be ideal is for the advertisers to monitor this metric, respond to the tweets in real time and create momentum that results in a sale.

  2. Katie Paine from Paine Publishing, October 8, 2013 at 9:38 a.m.

    I would like to know how they are defining "reach." According to the industry standard definitions on, you should only count first line followers in any calculation of "reach." This sounds like typical audience inflation by Nielsen. The questions the advertisers need to ask is, are the RIGHT people seeing this stuff and are they buying anything?

  3. Nitin Narang from mediaentertainmentinfo, October 8, 2013 at 1:20 p.m.

    Welcome start to bring metrics from social network but way to early to determine actual reach, efficiency and effectiveness to calculate the ad spend.

  4. Tom O'Brien from NWPS, October 9, 2013 at 12:03 p.m.


    Since the average user has 208 followers (per IPO Docs), I think they are doing some modeling as to how many see it (vs. how many followers each Tweeter has).


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